FAQ

Good question! But no, we advise you not to use Oopsie Heroes in combination with a diaper. Here is why: when you place the sensor on the outside of a diaper it can’t detect the urine, placing it on the inside would block the sensor signal. Next to that, experts advise people to not use diapers anymore as soon as you start using a bedwetting alarm. The learning curve of the child will be much less since the diaper makes the child feel too protected and he or she won't notice when the diaper gets wet. So it’s better not to use diapers.

Nope, no Bluetooth signals. We use sound to communicate with the mobile device. How cool is that?!

Yep! Depending on the thickness of the blanket the sound volume will be high or low. A thicker blanket = a lower volume. The sensor has a reach of about 3 meters.

You can use a wet tissue to clean the sensor. Please don’t put it under water.

We advise to place the mobile device in your child's bedroom within a 2-3 meter distance from the bed.